Global Award-Winning Platform that Helps Teachers Identify Student Challenges Early, Enabling Timely Interventions for Better Learning Outcomes.
Global Award-Winning Platform that Helps Teachers Identify Student Challenges Early, Enabling Timely Interventions for Better Learning Outcomes.
🏆 Won “Top E-Learning Company in APAC 2020”
Project Overview
Project Overview
What is MST(Mysecond teacher)?
What is MST(Mysecond teacher)?
MySecondTeacher is a multiple award-winning academic platform which is used globally by students (including homeschoolers), parents and educators, that aims to revolutionize digital learning by providing interactive video-based lessons, personalized study plans, and an intuitive learning environment.
MySecondTeacher is a multiple award-winning academic platform which is used globally by students (including homeschoolers), parents and educators, that aims to revolutionize digital learning by providing interactive video-based lessons, personalized study plans, and an intuitive learning environment.
My Role
My Role
Experience Designer
Experience Designer
Platform
Platform
E-education (Teachers' Side)
E-education (Teachers' Side)
Responsibilities
Responsibilities
Research, Interviews, and User Interface and Flow
Research, Interviews, and User Interface and Flow
Timeline
Timeline
2 Years
2 Years
Team
Team
UX/UI Designer, Graphic Designer, Developer & Marketing Strategist
UX/UI Designer,
Graphic Designer Developer
Marketing Strategist
Tools
Tools
Figma, Adobe Illustrator, Miro Board, IVY, Word & Slack
Figma, Adobe Illustrator, Miro Board, IVY, Word & Slack
Problem Space
Problem Space
Traditional education struggles with limited resources, inefficient assessments, and lack of engagement, affecting both teachers and students. Teachers face time-consuming lesson planning, poor tracking of student progress, and difficulties in adapting to digital tools. Students experience lack of personalized learning, low motivation, and difficulty grasping concepts.
Traditional education struggles with limited resources, inefficient assessments, and lack of engagement, affecting both teachers and students. Teachers face time-consuming lesson planning, poor tracking of student progress, and difficulties in adapting to digital tools. Students experience lack of personalized learning, low motivation, and difficulty grasping concepts.
This UX design case study addresses these challenges face by teachers by creating and pointing out an e-education platform that enhances engagement, streamlines classroom management, and simplifies assessment and communication.
This UX design case study addresses these challenges face by teachers by creating and pointing out an e-education platform that enhances engagement, streamlines classroom management, and simplifies assessment and communication.
The Goal
The Goal
How can we create a platform that boosts student engagement, simplifies classroom management, and improves communication among educators, students, and parents?
How can we create a platform that boosts student engagement, simplifies classroom management, and improves communication among educators, students, and parents?
Main Dashboard
Main Dashboard
Teaching Resources
Easily accessible options to create, upload, and share materials directly solve resource limitations.
Performance Tracking
Quick access to live video sessions and student performance reports aids in monitoring and personalized feedback.
Collaboration Tools
Chat and announcements streamline communication with students and parents, improving engagement and coordination.
Let’s Dive Into the Numbers…
Let’s Dive Into the Numbers…
Only 53.2% of teachers in Nepal are permanent, restricting professional development and impacting overall teaching quality.
Only 53.2% of teachers in Nepal are permanent, restricting professional development and impacting overall teaching quality.
In 2019, Nepal's student-teacher ratio was 42.12:1, above the 20.89:1 national average, causing overcrowded classrooms.
In 2019, Nepal's student-teacher ratio was 42.12:1, above the 20.89:1 national average, causing overcrowded classrooms.
According to the IJOSRA in 2019/20, dropout rates spiked during transitions, challenging teachers in maintaining student retention.
According to NWEA, only 34% of teachers believe their assessments effectively measure student learning.
User Survey & Interview
We conducted a survey with 100 teachers from across Nepal, gathering insights into their experiences, challenges, and expectations regarding digital learning. Additionally, we conducted in-depth interviews with 30 teachers, each lasting 15-30 minutes, to gain a deeper understanding of their pain points and how digital tools can support their teaching.
We conducted a survey with 100 teachers from across Nepal, gathering insights into their experiences, challenges, and expectations regarding digital learning. Additionally, we conducted in-depth interviews with 30 teachers, each lasting 15-30 minutes, to gain a deeper understanding of their pain points and how digital tools can support their teaching.
Results...
Results...
So, the Rationale Behind Using an Online Platform...
So, the Rationale Behind Using an Online Platform...
Increase Student Performance
Increase Student Performance
MST’s live classes & interactive tools keep students engaged, boosting academic success.
MST’s live classes & interactive tools keep students engaged, boosting academic success.
Save Time with Smart Grading
Save Time with Smart Grading
MST’s automated assignment management reduces workload, letting teachers focus on teaching.
MST’s automated assignment management reduces workload, letting teachers focus on teaching.
Affordable Curriculum-Aligned Resources
Affordable Curriculum-Aligned Resources
MST’s eTextbooks & question banks provide budget-friendly, syllabus-aligned materials.
MST’s eTextbooks & question banks provide budget-friendly, syllabus-aligned materials.
Personalized Learning Insights
Personalized Learning Insights
MST’s real-time analytics help teachers tailor instruction for better student outcomes.
MST’s real-time analytics help teachers tailor instruction for better student outcomes.
Better Assessments & Progress Tracking
Better Assessments & Progress Tracking
MST’s test generator & deep insights improve evaluations and student monitoring.
MST’s test generator & deep insights improve evaluations and student monitoring
User Flow
User Flow
Crafted a user flow visualizing the path teachers would take while interacting with a website, from entry point to desired outcome.
Crafted a user flow visualizing the path teachers would take while interacting with a website, from entry point to desired outcome.
This flowchart represents an educational management system, outlining key workflows like live sessions, student performance review, assignments, grading, and test paper generation. It starts from the Home Page and branches into structured steps for each function, ensuring seamless teaching and evaluation.
This flowchart represents an educational management system, outlining key workflows like live sessions, student performance review, assignments, grading, and test paper generation. It starts from the Home Page and branches into structured steps for each function, ensuring seamless teaching and evaluation.
Challenge 1: Limited Resources
Challenge 1: Limited Resources
Traditional classrooms often lack up-to-date materials and tools.
Introducing low-cost digital platforms and offline-compatible content that provide access to quality resources without heavy infrastructure.
Solution Design
Solution Design
Enhancing Teaching Efficiency
Enhancing Teaching Efficiency
✅ Effortless Access: All teaching materials are available in the Teaching Resources tab.
✅ Effortless Access: All teaching materials are available in the Teaching Resources tab.
✅ Customizable Lessons: Teachers can select grade-specific content (e.g., Grade 11).
✅ Customizable Lessons: Teachers can select grade-specific content (e.g., Grade 11).
✅ Engaging Learning Tools: Interactive videos help simplify complex topics ensuring structured lesson delivery.
✅ Engaging Learning Tools: Interactive videos help simplify complex topics ensuring structured lesson delivery.
Challenge 2: Inefficient Assessments
Challenge 2: Inefficient Assessments
Teachers struggle to assess student progress accurately and in real-time.
Use digital assessment tools that offer instant feedback, analytics, and personalized insights to track learning outcomes more effectively.
Solution Design
Solution Design
Smarter Assessments with Real-Time Student Insights
Smarter Assessments with Real-Time Student Insights
✅ Real-Time Performance Tracking: Teachers get instant access to student activity and progress reports for accurate assessments.
✅ Real-Time Performance Tracking: Teachers get instant access to student activity and progress reports for accurate assessments.
✅ Centralized Management: A unified dashboard helps monitor all students, saving time and boosting efficiency.
✅ Centralized Management: A unified dashboard helps monitor all students, saving time and boosting efficiency.
Challenge 3: Burden of Lesson Planning
Challenge 3: Burden of Lesson Planning
Teachers spend too much time planning lessons manually.
Ready-made lesson templates with warm-ups, tasks, and reflections streamline planning and save teachers time.
Solution Design
Solution Design
Streamlined Lesson Planning with Pre-Built Resources
Streamlined Lesson Planning with Pre-Built Resources
✅ Ready-to-Use Templates: Lessons include warm-ups, tasks, and reflections—minimizing planning effort.
✅ Ready-to-Use Templates: Lessons include warm-ups, tasks, and reflections—minimizing planning effort.
✅ Quick Resource Access: Teachers can easily find and assign materials by level and subject.
✅ Quick Resource Access: Teachers can easily find and assign materials by level and subject.
Challenge 4: Lack of Engagement
Challenge 4: Lack of Engagement
Students aren't always actively involved in learning outside class.
Assigning work can be a solution—teachers can see who completed it, how they performed, and identify learning gaps early.
Solution Design
Solution Design
Engage Students Beyond the Classroom
Engage Students Beyond the Classroom
✅ Quick Task Creation: Assign work in seconds via the Assignments tab.
✅ Quick Task Creation: Assign work in seconds via the Assignments tab.
✅ Track Progress: Teachers can see who completed tasks and how they did.
✅ Track Progress: Teachers can see who completed tasks and how they did.
✅ Keep Students Active: Regular tasks boost learning and engagement.
✅ Keep Students Active: Regular tasks boost learning and engagement.
Key Takeaways
Key Takeaways
01
Talking to teachers revealed real classroom challenges like planning and engagement—reminding showing that impact begins with empathy.
Talking to teachers revealed real classroom challenges like planning and engagement—reminding showing that impact begins with empathy.
02
The more features a product has, the more crucial it becomes to design clear, intuitive, and plan user flows that guide & not confuse users.
The more features a product has, the more crucial it becomes to design clear, intuitive, and plan user flows that guide & not confuse users.
03
Design should work for everyone—no matter their device, ability, or environment. It’s not an extra feature; it’s the foundation of good design.
Design should work for everyone—no matter their device, ability, or environment. It’s not an extra feature; it’s the foundation of good design.
mySecondTeacher: Top eLearning Technology Companies in APAC 2020
mySecondTeacher has been awarded with the Top eLearning Technology Companies in Asia-Pacific Region (APAC) 2020 Award by Education Technologies Insights magazine in their annual listing of 10 companies that are at the forefront of providing Online Education solutions and impacting the industry.
Let's join forces and create design magic!
Together, we'll make pixels dance and users smile.😎
Let's join forces and create design magic!
Together, we'll make pixels dance and users smile.😎